AFROCARE internal regulations

These internal regulations define the rules of operation, discipline, ethics, safety and protection that apply within AFROCARE, in order to protect the organisation and everyone who benefits from or takes part in its activities.

Preamble

AFROCARE is committed to acting with integrity, respect, transparency and responsibility.

These regulations apply to everyone who works for or with AFROCARE, and to all users and beneficiaries of our services.

Everyone has a duty to know them and to comply with them.

Our values

  • Human dignity
  • Solidarity
  • Equity and non-discrimination
  • Integrity
  • Professionalism
  • Responsibility

Founding principles

Respect for the person

Any form of violence, harassment, abuse, discrimination, exploitation or degrading behaviour is strictly prohibited.

Confidentiality and data

Personal and professional information is confidential. Its use is limited to strictly necessary needs.

Protection of users

Beneficiaries have the right to dignified welcome, to information, to confidentiality and to protection against all forms of abuse.

Integrity and transparency

Corruption, fraud, misappropriation of funds, illicit payments and any conflict of interest are prohibited.

Safety

The safety of people, property and information must be guaranteed in all circumstances.

Reporting and protection

Any breach may be reported without fear of retaliation. Reports are handled seriously and confidentially.

Duties of staff and collaborators

  • Act with loyalty, professionalism and in the interest of AFROCARE.
  • Declare any actual or potential conflict of interest.
  • Use AFROCARE resources appropriately.
  • Comply with procedures and applicable law.
  • Report any behaviour contrary to AFROCARE values and rules.

Prohibited conduct

  • Discrimination, harassment, violence or threats.
  • Soliciting or accepting undue advantages.
  • Disclosing confidential information.
  • Using AFROCARE resources or image without authorisation.
  • Falsifying documents or information.
  • Any act that could harm AFROCARE’s reputation or interests.

Sanctions

Any breach of these regulations may lead, depending on the seriousness of the facts and the status of the person concerned, to:

  • A warning
  • Disciplinary measures
  • Suspension or end of collaboration
  • Exclusion from activities
  • Referral to competent authorities when necessary

Zero tolerance

AFROCARE applies zero tolerance toward any form of abuse, violence, exploitation, fraud and corruption. Together, let us protect people, our values and our organisation.

Mme Oumou Khayri Diakhaté · Regional Director – Afrocare